For best results it is recommended to trim wicks before each use.

We use a natural soywax blend, phthalate free fragrance oils wooden wicks for home candles and organic cotton wicks for our big luxury candles.

Due to the size and natural extremities of the candle it is normal to have some separation after cooling. We do not use any harsh chemicals or paraffin based wax to make it look artifical. This will not affect the integrity of the candle.

If your candle has a more than normal amount of seperation or is cooling strange please contact us.

We offer sample trios of our best sellers! We recommend trying the sample set if you're hesitant on the scent. We also offer an unscented option for those who may be sensitive to fragrances.

Our candles can be burned up to several hours a day. We recommend your first burn to be 5 hours or more so that it burns evenly through and sets the stage for the remainder of the candle.

If burning for several hours, please do not leave it alone. With any candle, you should be extinguishing the flame if you are not home or within visible eyesight of it.

Definitely! Many people will use their vessel for flower arrangements or other creative ideas. We recommend cleaning the vase with hot water, soap, or a heat gun before its next use.

1. Trim the wicks before every burn
2. Never leave your burning candle unattended
3. "Power burns" for more than 5 hours may be required to maintain an even melt
4. When burning the first time, allow the candle to reach the edges completely to avoid tunneling
5. Keep away from children and pets
6. Keep away from things that can catch fire

7. It is recommended to use a snuffer when extinguishing the flame.

Shipping times vary based on product, inventory, and time of year. Shipping estimates at checkout are from ship date.

We want everyone to be happy with your purchase. We gladly accept return and exchanges within 30 days. If you would like to make a return or need to make a gift exchange please contact us at contact@flamewhispers.com

Candles that have already been lit will not be accepted for returns. Please keep all original packaging if you plan on making a return.
It is the customers responsibility to ensure returns arrive safely. Broken or damaged candles will not be eligible for a refund.

If your order arrives damaged or cracked we will replace it within 14 days.

Not eligible for return Items that are FINAL SALE

Sample Trio Sets

Accessories

Please allow up to 10 days for a refund to return to your original form of payment. Please contact us if you have not received it by then.

Although we made a survey on how to package the large candles and managed to create packaging that makes it very difficult for the product to break during transportation but we still have to answer the question because we always have to consider every possibility If glass is broken, DO NOT BURN! If damaged or defective please send pictures to contact@flamewhispers.com to have it replaced.

If you're missing a product or it's been lost in transit please send us an email to contact@flamewhispers.com

Please step to our footer menu and click on Wholesale. You will be directed to a form in order to apply. Fill the application and we will contact in a couple of days.

Please step to our footer menu and click on corporate gifting/Bulk Orders. Fill in the form and let us Know what you are thinking. A member of our team will come in contact to help you with your order.